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WHAT MEMBERSHIP INCLUDES

Everything membership includes, in one list

SafeIT Membership is our IT service. This is the whole of what it includes, in one place, with nothing held back for a follow-up call.

Six groups: advisors you can call, a resource library made yours, training, a readiness program, a community of operators, and commercial terms. Alongside it, a free Community account gets you the generic, already-published shelf. If you want the reasoning behind the shape, that is on the membership model.

A stack of lever-arch binders holding printed procedures, open on a desk.

Advisors on call

Every association worth belonging to gives you somebody to phone. This is ours.

Free scoping conversations

Call or email with an actual question. "We're being asked for MFA, a second check beyond the password, on the ERP and I don't know what that breaks." "Our backup vendor got bought and I can't get a person." "We're buying a plant in Ohio and I have no idea what's in their server room." You get a straight answer from someone who works on plants, not a calendar link for a 45-minute demo. There is no cap on this and no meter running.

A free IT & security assessment, open to anyone

Member or not, on site or remote, your call. We look at your network, your backups, your identity and access setup, your line-side and legacy systems, and where your business software actually lives. Then we write it up: what's solid, what's exposed, what will break first, and what it would cost to fix in what order.

You keep the report

This is the part other providers won't do. The assessment report is yours. Take it to your current MSP and make them fix the list. Take it to your owner as a budget case. Take it to your insurer. Hand it to the customer who sent you the questionnaire. If you never speak to us again, you are still ahead. Details and booking are at the assessment section on the Join page.

The resource library

The material an in-house IT department would build, if you had one.

  • Policies: acceptable use, password and MFA, remote access, vendor and contractor access, incident response, backup and retention, mobile devices, removable media, change control. Written for a plant with contractors, shared logins on the floor and a 20-year-old HMI screen on a machine, not for a downtown office.
  • Posters: printable, plant-legible, for the noticeboard and the break room. Phishing, tailgating, USB drives, reporting a near-miss on IT the way you'd report one on the floor.
  • Toolbox talks: five-minute scripts a supervisor can read at shift start. One page, one topic, plain language, with two questions to ask the crew.
  • Checklists: new-hire and departure access, month-end, pre-audit, backup verification, what to do in the first hour of an incident.
  • Templates: asset register, vendor register, an incident log, a customer cyber-questionnaire response starter, a board-ready one-page IT summary.

Everything is editable and unbranded where it needs to be. Put your own logo on it, hand it to your auditor, and don't tell them where you got it. That's the point.

Browse what's live at the resource library.

A crew in high-visibility vests and hard hats gathered around a shared briefing sheet.

Training

Security awareness training seats

Short modules, delivered through BullPhish ID, sized for people who have eleven minutes between shift and the drive home. Assign them, track completion, print the record. That completion record is the same kind of evidence your safety training produces, and it answers a question customers are starting to ask.

Phishing simulation seats

Send a realistic fake to your own team and see who clicks. Not to punish anyone: to find out where the training needs to land, and to give you a number that improves quarter over quarter. Run it on your office staff, your shipping desk, your plant managers.

Membership covers every user, run on a schedule, with the reporting handled for you. A sample module is open to anyone with a free Community account, so you can see what your crew would actually sit through before you commit.

More at Training.

Readiness

Your customers have started sending cyber questionnaires. Some of them now name a framework, usually NIST (a U.S. government cybersecurity framework) or ISO 27001 (an international information-security standard). The questionnaire is the new page in the supplier audit, and it is not going away.

You already know how this pattern works. It looks exactly like the audited safety certification you renew every year: a defined standard, a gap assessment, a corrective action plan, evidence, and a review.

Gap assessment tooling

Members get access to the readiness tooling that maps your current state against NIST or ISO controls and produces a gap list in plain language: what's missing, what it's for, and how heavy the lift is. Not a 200-page PDF. A list you can work through.

Annual re-assessment

Included with membership, so you can show movement year over year rather than a snapshot. Members of Both get it as part of the uplift.

We prepare you. We do not certify you

SafeIT is not a certification body and does not issue certificates. We get you ready for the review, and we sit with you through it. The certificate comes from the body that audits you.

More at NIST readiness.

Community

Roundtable seats

Small closed-door sessions, capped at roughly 12, Chatham House rule, no vendors pitching, nothing recorded. Plant managers, ops directors and the person who owns IT by accident, talking about what actually happened. Full format and topics at Roundtables.

Events

Briefings, workshops and site visits across Canada, the United States, the United Kingdom and Germany, plus virtual sessions so a single-site plant in a small town isn't shut out. Members of Both get reserved seats when a session fills. See what's scheduled at Events.

The member newsletter

Written for manufacturers, not for IT press. What changed, what it costs you, what to do about it, in under four minutes of reading. One open question in every issue that feeds what we build next.

A forklift moving stacked crates of produce on a chilled loading dock while staff check the load.

Commercial terms

  • Procurement pricing through Pax8. Member pricing on Microsoft 365, Azure and the rest of the cloud licensing you already buy, at our distribution rate rather than your list rate. Part of membership.
  • Waived onboarding. New members do not pay the onboarding project fee. That fee is typically the biggest single number on a switching quote, and removing it is the point.
  • Founding-member rate. Members who sign on early hold a founding rate on managed services for the life of the agreement.
  • Cork coverage. Every SafeIT member is backed by warranty-backed cyber financial protection through Cork, active once onboarding brings your environment up to Cork's required security baseline. Members of Both get enhanced coverage. See Cork coverage.
  • Priority SLA. Members of Both move to the priority response tier.

The full comparison

Community Partner Access Member Member of Both
The service
Managed IT and helpdesk: 24/7 monitoring and emergency line, routine requests 9 to 5 on weekdays Not included Not included Included Included
24/7 cover for routine requests Not included Not included Optional, priced per contract Optional, priced per contract
Network and infrastructure across every site Not included Not included Included Included
Cloud, M365 and business software support Not included Not included Included Included
Backup, continuity and disaster recovery Not included Not included Included Included
Legacy and critical-system continuity Not included Not included Included Included
Security operations, delivered at arm's length, by an independent team rather than the one that built your network Not included Not included Included Included
Advisors
Free IT & security assessment Open to anyone Open to anyone Open to anyone Open to anyone
You keep the assessment report Yes, always Yes, always Yes, always Yes, always
Advisors on call, no meter Not included Not included Included Included, with a named advisor
Annual re-assessment Not included Not included Included Included
The library
Library catalogue: every item, with its description Full catalogue Full catalogue Full catalogue Full catalogue
Generic policy templates, unbranded A selection The complete set Full set Full set
Posters and toolbox talks, generic versions A selection The complete set Full set Full set
Checklists, cards and guidebooks, generic versions A selection The complete set Full set Full set
The 16-policy pack as a one-time welcome gift Not included Yes Included Included
Policies written for your sites and systems Not included Not included Included, refreshed at review Included, refreshed at review
Posters and talks branded to your plant Not included Not included Included, printed on request Included, printed on request
Checklists pre-filled from your assessment Not included Not included Included Included
Training
A sample training module Yes Yes Yes Yes
Awareness training seats Not included Not included All users, scheduled and reported All users, scheduled and reported
Phishing simulation campaigns Not included Not included Continuous, with reporting Continuous, with reporting
Readiness
Explainers: what NIST, ISO 27001 and IEC 62443 are Yes Yes Yes Yes
The 10-question readiness self-check Yes Yes Yes Yes
The downtime cost calculator Yes Yes Yes Yes
Gap assessment, roadmap and evidence pack Not included Not included Included, run with you Included, run with you
Readiness guidance from an advisor Not included Not included Scheduled working sessions Scheduled working sessions
Community
The monthly briefing, live Open to anyone Standing invitation Standing invitation Standing invitation
Briefing recordings and slides Yes Yes Yes Yes
Event listings and past session topics Yes Yes Yes Yes
The newsletter Yes Yes Yes Yes
Published articles and news Yes Yes Yes Yes
Recorded webinars already produced Yes Yes Yes Yes
Roundtable seats Not included Not included Yes, as available Yes, reserved
Roundtable and workshop materials Not included Not included Included Included
Commercial and protection
Pax8 procurement pricing Not included Not included Included Included
Cork cyber warranty Not included Not included Included, active after onboarding* Included, enhanced
Priority SLA Not included Not included Standard SLA Priority
Free annual re-assessment Not included Not included Included Included
Co-branded recognition badge Not included Not included Not included Yes
Founding-member rate Not included Not included To be confirmed To be confirmed

* Cork coverage activates once your environment meets Cork's required security baseline, the standard stack of RMM, MFA, EDR, verified backups and the rest, which we confirm and put in place during onboarding rather than on the day you sign. Coverage is then monitored continuously: if something falls out of compliance, there is a short window to put it right before that coverage is paused.

Reading the table

Four states, and the line between them is cost, not marketing.

Community is a free account: a selection of the generic shelf, the briefing, the newsletter and the self-serve tools. Partner Access is the same account with the complete generic shelf and a standing briefing invitation, free to members of a listed partner organization. Neither is a membership, and we do not call anyone holding one a member.

Everything in those two columns costs us nothing to serve one more person: it is already written, already recorded, already published. Everything that appears only under Member consumes a person's hours, a licence seat or a chair in a room. Broadcast scales, so it can be open. The closed room is membership.

The free assessment is the deliberate exception

It costs us real time and we absorb it, for anyone who asks. It is not something a Community account unlocks.

What membership costs, and how it is scoped

We are not going to publish a number that turns out to be wrong for your plant, and we are not going to make you sit through two meetings before you hear one.

The shape

Membership is scoped per plant, against three things: how many sites you run, how many people need supporting, and what coverage hours you actually need. A single-site operation running one shift is not priced like four sites running around the clock.

When you get the number

In the proposal, after the free assessment. The assessment is what makes the number honest: scoping an environment nobody has looked at produces a guess, and a guess gets revised upward later.

What is not extra

The advisors, the library, the policy customization, the training seats, the roundtable seats and Cork coverage are all part of membership. They are not add-ons and they do not appear as separate lines.

What is genuinely extra

Hardware and licensing, which we buy at Pax8 rates and pass through. Project work outside the agreed scope, a site build, a migration, an ERP cutover, quoted separately before it starts, never after.

What this means for your plant

What this means for your plant A free assessment you keep whether or not you join, policies written for your plant, and training seats for your crew. Better commercial terms waiting if you ever do need a provider. No obligation attached to any of it.

Become a member → /membership/join/

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On site or remote. Open to anyone, member or not, and you keep the written report whatever you decide.