Accessibility

The short version

We want everyone to be able to use this website, including people who use screen readers, keyboards, magnification or voice control, and people reading on a phone on a noisy plant floor. We design and test the Site against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We know some parts don't fully meet it yet, and we list them below. If something gets in your way, tell us and we will help you get the information another way.

Our commitment

SafeIT's business is keeping systems usable and people safe. That applies to our own website. We treat accessibility as a baseline requirement, alongside security and performance, not as a later fix.

Our target is conformance with WCAG 2.1 Level AA. This is the standard referenced by accessibility requirements in the countries we serve, including Ontario's Accessibility for Ontarians with Disabilities Act (AODA), the Americans with Disabilities Act (ADA) as applied by US courts and the Department of Justice, the UK Equality Act 2010, and the European standard EN 301 549 used under Germany's Accessibility Strengthening Act (BFSG). [LEGAL REVIEW: confirm which of these apply to SafeIT, and whether any statement wording is required]

What we do

Structure: pages use semantic HTML, with one main heading, a logical heading order and landmark regions, so assistive technology can navigate them.
Keyboard access: every link, menu, form and dialog can be used with a keyboard alone, with a visible focus indicator.
Colour and contrast: text and interface colours are chosen to meet WCAG AA contrast ratios, and colour is never the only way information is shown.
Motion: animation is kept to a minimum and is switched off when your device is set to reduce motion.
Images: informative images have text alternatives. Decorative images are hidden from screen readers.
Forms: every field has a visible label, required fields are marked, and errors are described in text next to the field.
Mobile and zoom: the Site is built mobile-first and works when text is enlarged to 200% or the page is zoomed to 400%, without content being lost. [VERIFY: confirm 200% text resize and 400% reflow in testing]
Content without scripts: core page content is delivered as plain HTML, so it doesn't depend on JavaScript to be read.

How we test

We check every page against WCAG 2.1 A and AA success criteria with automated testing (axe-core) at mobile and desktop sizes, and fix violations before release. [VERIFY: confirm how often the automated check runs, e.g. on every release] Automated tools catch only part of what matters, so we also test with a keyboard and a screen reader. [VERIFY: confirm manual testing, including which screen readers and browsers, e.g. NVDA with Chrome, VoiceOver with Safari on iOS and macOS]

We have not yet had an independent accessibility audit. [VERIFY: update if an audit is commissioned, with the date and the auditor]

Conformance status

We believe the Site is partially conformant with WCAG 2.1 Level AA. Partially conformant means some parts of the content do not yet fully meet the standard. [VERIFY: move to "fully conformant" only after a full manual review supports it]

Known limitations

Downloadable documents. Some resources in our library, such as PDF templates and guides, may not yet be fully accessible to screen readers. If you need one in another format, ask us and we will provide it. [VERIFY: confirm the state of current downloads]
Bot protection on forms. Our forms use Cloudflare Turnstile to block spam. It is designed to be accessible and usually needs no interaction, but if it stops you submitting a form, call us instead and we will take your request by phone.
Third-party content. Links to partner websites and third-party services take you to content we don't control, which may not meet the same standard.
Footer links. Some small text links, such as those in the site footer, are smaller than the touch-target size recommended in the newer WCAG 2.2. We are working to enlarge them.

Need information in another format?

If any part of the Site doesn't work for you, or you need content in another format, such as large print, plain text, an accessible document or a phone walkthrough, contact us:

Phone: (+1) 866 853 2767
Online: use the contact page and tell us the page and the problem
Post: Kearns Technology Inc. (SafeIT), 1655 Dupont St., Suite 101, Toronto, ON M6P 3T1, Canada

Please tell us which page you were on, what you were trying to do, and the device, browser and any assistive technology you use. We aim to reply within [VERIFY: e.g. 2] business days and to fix or provide a workaround within [VERIFY: e.g. 10] business days.

If you're not satisfied

If you're not happy with our response, you can ask for it to be reviewed by a manager at KTI using the same contact details. You may also have the right to raise a complaint with an accessibility or equality regulator in your country.

About this statement

This statement was prepared on 29 September 2026 and applies to the SafeIT website. We review it at least once a year and whenever we make significant changes to the Site.