MEMBERSHIP
You don't become an account. You become a member.
Most IT providers sell you a contract and a ticket queue. We think a manufacturer deserves what a good trade association gives them: advisors who know your industry, policies you can actually adopt, training your crew will sit through, and a room full of people running plants like yours.
So that's how we run it. SafeIT Membership is your IT department, your advisors and your resource library, in one relationship.
What membership actually means
The word is not decoration. It describes how we behave.
A client is an account you bill. You call when something breaks, someone opens a ticket, the ticket closes, and at month end you get an invoice and a report about tickets.
A member is someone you advise. That means we know what you run and why. It means the policies in your binder have your plant's name on them because one of our advisors sat down and made them yours. It means when your biggest buyer sends a security questionnaire, you have somewhere to take it. It means you have a seat in a room with other people running plants, twice a year, with nobody selling anything.
That is what serving a member looks like. It is not a loyalty scheme and it is not a lead magnet. It is the service.
The four states
There are four, and only two of them are membership.
| What it is | What it costs | |
|---|---|---|
| Community account | A free account. The generic, already-published shelf: unbranded policy templates, posters, toolbox talks, articles, the newsletter, recorded webinars, the self-serve tools and the full library catalogue. No advisor time, no customization, no seats. | Free |
| Partner Access | The same free account, upgraded. The complete generic shelf and a standing invitation to the monthly briefing, for anyone whose company belongs to a listed partner organization. It is not a membership, and we do not call anyone holding one a member. | Free |
| Membership | The IT service. Everything SafeIT does, delivered as an advisory relationship. Helpdesk, network, cloud, continuity, legacy systems, security, plus the advisors, the customized policies, the training seats, the roundtable seats and Cork coverage, which activates once your environment meets Cork's baseline. | Scoped per plant |
| Member of Both | Membership, plus an uplift for members who also belong to a listed partner organization. | Same as membership |
Neither a Community account nor Partner Access is a membership. They get you the shelf and the newsletter. They do not get you a person. We keep that line clean on purpose, because the moment "member" means "gave us an email address," it stops meaning anything.
What membership includes, at a glance
The service
Managed IT and helpdesk on every shift. Network and infrastructure across every site. Cloud, M365, ERP and the business software you run on. Backup, continuity and disaster recovery. The legacy machine nobody else will touch. Security operations, delivered at arm's length.
The advisory relationship
Advisors on call who know manufacturing, so you can ask a question without a quote attached. Your IT policies written for your plant, your sites and your systems, not a template with your logo dropped on it. A readiness path when a customer starts asking about NIST.
The room
Training seats for your crew. Roundtable seats twice a year, closed-door, operator to operator. Session recordings and materials afterwards.
The protection
Cork coverage, warranty-backed cyber financial protection, comes with membership. No separate application, no premium line on your invoice.
Not ready to move your IT?
That's a normal place to be, and there are two honest things you can do about it.
Take the free assessment
On site or remote, your choice. It costs us real hours and we absorb them, because it is how a manufacturer finds out what membership would actually cover. No obligation, and you keep the report either way, member or not.
Create a free Community account
You get the generic shelf: sixteen unbranded IT policy templates, the posters, the toolbox talks, the articles, the newsletter and the whole library catalogue so you can see exactly what is there. What it does not get you is a person. Making any of it yours is what membership does.
What this means for your plant
SafeIT Membership is the IT service, not a sign-up. One relationship covers the helpdesk, the network, the policies, the training, the peer sessions and the cyber warranty.
The free assessment is open to anyone, member or not, and the report is yours whatever you decide.
A free Community account gets you the generic shelf. Membership is what makes any of it yours.
Related
- The membership model, why we call our service a membership at all
- What membership includes: the full list, tier by tier
- Become a member: the path, and what the first conversation is like
- Cork coverage, the warranty that comes with membership
- Roundtables, the closed-door peer sessions
- Services, the seven services membership covers
- Partner organizations, Member of Both